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Notes from working on NHS digital prevention services

From Frankie Roberto

  1. Week 46: Product comms

    Pharmacy IT. Product pages.

  2. Week 45: One year in

    Observations and reflections from my first year.

  3. Week 44: Principles

    How teams decide their principles.

  4. Week 43: Services Week

    A sea of secondary care. Doing, not mapping. GOV·UK brand refresh.

  5. Week 42: Merging

    Staff vaccination appointments. User feedback. 60 seconds with me.

  6. Week 41: The map is not the territory

    Communicating product changes. Services Week.

  7. Week 40: Chief change

    Design histories. Services Week planning.

  8. Week 39: OK Arrrr

    OKRs, not recording vaccinations, admin interfaces, products vs services.

  9. Week 38: Cataloguing

    Editing and deleting, NHS service catalogue, AI playbook.

  10. Week 37: A million

    Our service reaches a milestone number.

  11. Week 36: Analysis

    Wrapping up usability research, feature flags, work that spans teams.

  12. Week 35: Shake up

    The state of digital government and a blueprint for change

  13. Week 34: A tribute

    In memory of Vicky Teinaki

  14. Week 33: Cold start

    Back to work after a Christmas break.

  15. Week 32: NHS wrapped 2024

    A summary of the year. With stats.

  16. Week 31: End of year event

    A celebratory gathering. Test and learn.

  17. Week 30: There’s always a spreadsheet

    A research trip to a maternity unit.

  18. Week 29: Playback

    Notes from last week’s research trip, and tackling the Two Generals’ problem.

  19. Week 28: Research on sea

    Visiting pharamcies in the East of England.

  20. Week 27: Request for change

    Releases processes. Decentralisation vs digitation.